Click here and you will be asked to enter your account number and last name (or business name). Click “Submit.” Then answer the security question (either the amount of your most recent bill or your ZIP code), and click “Submit” again. Then, your log in screen will appear with your email address populated in the username field. 

Click here to go to the password reset page. You’ll be asked to enter your account number, last name or business name on the account, and the email associated with your account. Click “Submit.” Next you’ll answer a security question (either your billing ZIP code or the amount of your most recent bill), then you can enter and confirm a new password.

Log in to your account, then click on the “My Profiile” tab, “My Information,” then “Update My Login E-Mail or Password.”

Your account number will be on your Bluebonnet bill or you can call member services at 800-842-7708 from 8 a.m. to 5 p.m., Monday through Friday.

When you set up an online account or if you are logging in for the first time, you’ll see a request for a “security phrase.” Make that phrase something easy for you to remember but hard for others to guess. Enter your phrase and click “Save.” Every time you make a payment, that phrase will be in the top right corner of your online account page, a reminder that it’s safe to make the payment.

You can report an outage from the app home screen, see an overview of your account, your energy use and request services. Click “Bill & Pay” to see your account balance and to pay your bill. The “Usage” tab shows your power use and options for monitoring your use. “Notifications” give you additional information about your account status and any messages from Bluebonnet. Click the “More” tab to store a payment method, sign up for paperless billing, update your contact information, contact Bluebonnet or track the status of outages or issues you have reported.

We recommend you download the mobile app. It is built to look and function best on a mobile phone.

We recommend you go to bluebonnet.coop on a web browser on your tablet. Your online account works best on a larger screen, while the mobile app is optimized for use on a smart phone.

Go to the “My Profile” tab to store a payment method. On the mobile app, click “More,” then “Settings.” If you make a one-time, same-day payment, you can save that payment method.

With Bluebonnet’s Auto Pay Program, your electric bill is automatically drafted from your bank account or charged to a debit or credit card every month. No more worrying about due dates or late fees. An email is sent each month with the total amount due and the date your payment will be drafted, so you will know what to expect. Enroll online, through our mobile app or our automated phone system

Log in at bluebonnet.coop, click the “My Profile” tab, then the “Update My Paperless Settings” tab. Toggle the “Paperless” button to “ON,” and click “Yes.” On the mobile app, log in, click the “More” tab at the bottom, click “Settings,” then “Paperless Billing.” Toggle the button to the left, and click “Yes.” More details

Any member with an email on file with Bluebonnet now automatically receives an email with bill information. You will still get your paper bill in the mail, usually a few days after you get the email. However, if you have signed up for paperless billing, you will no longer receive a bill in the mail.

Yes, in “Billing & Payments” on the website or “Bill & Pay” on the app. Click the checkbox by the accounts you want to pay. You can edit the total, then select a payment method and pay all of them with one click.

Log in, and then go to “My Usage.” On the website, the new Usage Explorer gives you a detailed look at your past and current electricity use. Usage Comparison lets you compare two bills’ worth of power use history side by side. Average Usage shows you what your typical energy use was for a selected time period. The tools offer various options, such as viewing by month, day or hour, selecting a date range, seeing the data by power use or cost, and showing the outdoor temperature during that time. Watch our video tutorial

Log in, and then go to the “Usage” tab on the mobile app. Your daily usage, in kilowatt-hours, will display across the top of the screen. Click the period you'd like to view, then a graph will display your daily usage, side by side, and a black line will show the average daily temperature throughout the period. Watch our video tutorial

Log into MyBluebonnet on bluebonnet.coop, then go to “Notifications,” then “Manage Notifications.” To the right of the Power Usage Alert, click “Options” and follow the prompts. On the app, go to “More,” “Settings” and then “Manage Notifications.” Click on “Power Usage Alert,” then “Add New Alert” and set your thresholds. Then click “Continue” to select a contact preference and click “Save.”